Privacy Policy outlines how Glowish, team collects, uses, discloses, and protects your personal information. By accessing or using our website or our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Contact Information: Name, email address, phone number, company name, and address.
- Financial Information: Billing address, payment information (credit card details, etc.).
- Project Information: Information related to your projects, such as project goals, target audience, and budget.
- Communication Information: Records of our communications with you, such as emails, chat logs, and phone calls.
Technical Information:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Information: Information about how you use our Site, such as pages visited, time spent on the Site, and links clicked.
2. How We Collect Information
We collect information through various means, including:
- Directly from You: When you provide information to us through our Site, by email, phone, or in person.
- Automatically: When you visit our Site, we may automatically collect certain information through cookies, web beacons, and other tracking technologies.
3. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Our Services: To provide you with the services you request, such as branding, digital marketing, web development, and event management.
- Communicating with You: To respond to your inquiries, provide customer support, and send you updates and notifications.
- Marketing and Business Development: To send you marketing communications, such as newsletters, promotions, and event invitations.
- Personalizing Your Experience: To personalize your experience on our Site and tailor our services to your needs.
- Analyzing and Improving Our Services: To analyze how our services are used and to make improvements.
4. Disclosure of Your Information
We may disclose your information to:
- Service Providers: To third-party service providers who assist us in providing our services, such as payment processors, marketing platforms, and data analytics providers.
- Business Partners: To our business partners who may collaborate with us on projects.
- Legal and Regulatory Authorities: To comply with applicable laws, regulations, and legal requests.
- Other Parties: As required or permitted by law, such as in response to a subpoena or court order.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Payments
We maintain a record of the billing address you supply to us as part of our preventing fraudulence and for ensuring invoices are sent to the correct person department and future customer service enquiries. To ensure secure transaction records, we maintain a record of your email address and payment reference for payments made through third-party providers like PayPal, Razorpay, or UPI (using your UPI ID).
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about how you use our Site. You can control the use of cookies through your browser settings.
8. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Your Rights
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise these rights, please contact us using the information provided in the Contact Us section.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site.
11. Google Analytics Tracking
We uses Google Analytics to track website traffic. This data helps us understand how our/clients website is used and may be used by Google to personalize ads. You can opt-out of Google Analytics tracking by installing appropriate extensions.
Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: